Maggie Smith

For over fifteen years, Maggie has worked in Leadership Development and as an accredited executive coach with a wide range of public and private sector organisations. Before this, she was Head of Events at The Work Foundation working in the Advocacy team. This followed many years in management positions in the events and hotel industries where she specialised in project management and leading diverse teams, working with blue chip organisations in delivering their visions.

In addition to her Towards Outstanding Leadership work, Maggie is a visiting lecturer at the Centre for Charity Effectiveness at Bayes Business School (formerly Cass) at City St George’s University where she is the programme lead for three leadership programmes. She also works in an NHS Foundation Trust where she delivers Compassionate Leadership programmes, coaches and facilitates the Healthcare Leadership 360˚ feedback tool. She is a qualified workplace mediator and certified to work with a number of profiling tools. Her interest is in positive psychology and helping people navigate their ‘imposter syndrome’.

Testimonials

Since this programme was delivered in 2011, turnover at Suffolk Housing has increased by 38%. Whilst it cannot be said that any one element was paramount, there is no doubt that this leadership programme delivered to our senior team was part of a perfect storm

We are benefitting from an increased engagement, team working and an overall improvement in our leadership capacity and capability

The approach offered on this programme is high impact in 4 key areas-the innovative nature of the programme based upon ground breaking research into Outstanding Leadership; the quality of the leadership coaches; the highly tailored support; and the results achieved

Following the completion of TOLP I felt suitably equipped to move successfully into a new leadership role earlier this year. I would certainly recommend this programme to current or emerging leaders, irrespective of their sector or specialism

Participation in the TOLP programme has led to a sustained impact, both on my performance and my thinking about leadership. The approach of drawing out common characteristics of outstanding leaders, as well as the combination of reflection, coaching (both as recipient as a provider) and phased delivery has resulted in development at a deeper level than I dared imagine at the outset of the programme

TOLP is about the qualities and behaviours that are exhibited by the world’s outstanding leaders. The value is not so much in the knowledge of these qualities as in the fact that they can be learned, practised and perfected by anyone that wants to develop as a leader. The programme is challenging, supportive, transformative and enjoyable